Saydial
The business phone system that hides caller details from your team, until an admin says otherwise.
On the web, iPhone and Android
Support line
Unknown caller
04:12
Decline
Answer
What your agent sees
Live calls
1 active
Call
#4821, Support line
Answered by
Daniel, Agent
Caller
Priya Shah
+1 (415) 555-0142
Visible to admins only. Daniel still sees Unknown caller.
Duration
04:12
Recording
On, masked
Audit trail
Maya Chen, Admin, revealed the caller on call #4821 at 2:14 PM. Reason: billing dispute.
Leo Park, Supervisor, revealed the caller on call #4790 at 1:52 PM.
What your admin can see
Your agents answer every call. They never see who’s calling.
Names and numbers stay hidden in live calls, call history, notifications, voicemail, recordings and transcripts.
0
caller numbers on your agents’ screens
1 tap
for an admin to reveal an identity when it matters
Every
reveal written to the audit trail
See who called, only when it matters.
Reveal caller identity?
This is recorded in the audit trail with your name and the time.
Reason
Billing dispute, customer asked for a call back
Cancel
Reveal and log
Every reveal, on the record.
2:14 PM, Call #4821
Maya Chen revealed the caller
Reason: billing dispute
1:58 PM, Settings
Maya Chen let Supervisors reveal
Reason: weekend coverage
1:52 PM, Call #4790
Leo Park revealed the caller
Reason: escalated complaint
Return the call. Never see the number.
Calls
Unknown caller
Support line, 4:12
Call back
Unknown caller
Missed, Sales line
Call back
Unknown caller
Support line, 11:38
Call back
Unknown caller
Billing line, 6:47
Call back
Unknown caller
Support line, 1:56
Call back
Answers when your team can’t.
Are you open on Saturday?
Yes, from 9 AM to 1 PM. Shall I take a message for the team?
Please. I’d like a call back.
Done. Someone will call you first thing tomorrow.
Choose a role to see the same call through their eyes.
Viewing as
Agent
Unknown caller
Number hidden
Can reveal identity
No
Recordings
Masked
Answers and returns calls inside Saydial. Never sees who is calling.
Call volume, team availability, live calls and every identity reveal, at a glance.
Overview
Today
Week
Month
Calls today
128
up 12% on last Tuesday
Answered
96
75% answer rate
Average wait
0:38
6 seconds faster
Identity reveals
3
All with a reason logged
Calls this week
Answered
Missed
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Team
D
Daniel
On a call
A
Aisha
On a call
M
Marco
On a call
S
Sara
Available
L
Leo
Away
Keypad
Calling from
Support line
(415) 555-01
1
2
3
4
5
6
7
8
9
*
0
#
Saydial, Support line
Get started
1
Get a number
Choose a local or toll-free number in 40+ countries.
2
Invite your team
Add agents by email; they answer from web, desktop or mobile.
3
Set permissions
Decide who can reveal identities and who only sees Unknown.
Find your business number
Search a city or area code
+1 (415) 555-0142
San Francisco
Choose
+1 (212) 555-0198
New York
Choose
+1 (800) 555-0110
Toll-free
Choose
Starter
from $14/user/mo
For small teams getting private calling in place.
Caller masking
1 number per user
Call logs
Start free trial
Most popular
Business
from $22/user/mo
Admin reveal with reasons
Audit trail
AI voice assistant
Call recording
Start free trial
What does the caller see?
Can agents ever see a caller’s number?
Who can reveal a caller’s identity?
Can I keep my existing number?
Does it work on mobile?
Privacy, on every call.
Start a free 14-day trial. No credit card needed.